FAQs
Some of our most frequently asked questions are answered here
We urge you to reach us at (07) 3805 1166
or email us at admin@dsi.net.au
In the meantime here's a list of questions we're frequently asked, with some helpful answers.
Yes, we use a high quality waterproof film that has excellent colour reproduction.
A. Yes, we print material that is textile based. Two are available, one designed to be applied in the traditional method using wallpaper paste and another that is self adhesive and designed for walls that are used for advertising and promotions
We only run a network PC™s with dual screens
No, Publisher files are really only designed to work in the Microsoft suite of desktop publishing files.
No, because word processing software only use a primitive graphics interface and was never designed for dedicated graphic applications.
Export your file as a hi res pdf file, all fonts converted to curves & in CMYK format. If your artwork looks OK at 100% on your monitor, send it. If it looks pixelated on screen at 100%, then it will print pixelated too.
Yes. Back lit, Front lit, Exhibition, Doublesided, Temporary,Heavy weight and Block out banners are all stocked and produced, with the option of Kedar, sail track or ropes and eyelets.
Yes. We have a network of experienced fitters in most capital cities in Australia. Our Brisbane staff also travel interstate for fleet contracts, Bus wrapping and large sign contracts.
If we are busy we may subcontract some of our prints to other wholesalers within Australia, but this is rare. We also contract out our banner finishing if we can't do it in-house due to workload.
No, all our signs are printed either inhouse by us or by other Australian Contractors that take up our overflow in our busy periods.
Although we provide contract fitters to the sign industry, we accept no responsibility for the finished result if incorrect materials or measurements are wrong.
Yes, we do. We are a contract and wholesale printer for the sign industry. We require written orders on company letterhead, quoting an ABN number to qualify for wholesale pricing.
No, we refer this sort of work to companies like www.deepetch.com as they are industry leaders in this field and have an excellent online portal. They have an office in Australia.
Yes, we use canvas products with high white points for better colour reproduction.
Yes, we print on several styles of Photo Paper.
Yes, we stock, print and supply 600mm x 1600mm X frames for shopping centers, 850mm x 2050mm Pull up Banners and free standing 600mm x 900mm A Frames and 900mm x 1200mm T Frames. We also print custom full colour banners of any size.
One. We have a minimum charge of $25.00 plus gst though.
Yes, short run die cut stickers are one of our specialties.
We generally direct detailed artwork to our contract graphic artists for corporate or branding contracts. We ask clients to deal directly with these designers to save time.
Yes. $50.00 plus gst
Yes, we use 3M class 1 and 2 reflective almost exclusively when printing reflective material.
Yes, we can do a test print if requested.
Our HP printers are all Pantone calibrated, but if it is of life and death importance, we would print a sample for your approval before going to print.
Signage to be viewed at 300dpi is the ideal for posters and photo's, but 72dpi is more realistic for signage in terms of file size and print speed. Billboards high in the sky would be acceptable at 20dpi.
Internally, our designs are produced using Coreldraw, but most graphics are supplied to us in editable PDF format as it is an industry standard.
Yes, as long as it is supplied in the manner we require to get the best result and fits in with our work flow.
We are primarily a dedicated 3M and Hexis shop. Still, if another brand has a better product for the use you require, we will not hesitate to suggest that material if it suits your situation better.
Yes, but we need to use a product specifically manufactured for low surface energy products. It is usually more expensive, but can be done. Some councils do not permit signage on their bins, so it would pay to check first.
It is an industry abbreviation for the same product - Aluminum Composite Material or Aluminum Composite Panel. It is the latest substrate used for signage. Many grades and colours are available and are used for general signage and building cladding.
Short term promotional signage doesn't require laminate. For signage designed to be on display for longer than 3 months, lamination is suggested. If the product is accessible to human contact, lamination may be worth considering to help prevent damage.
In short, no, we don't suggest you wrap a roof. Manufacturers do not offer or imply warranty on these areas in most parts of Australia as it gets full UV 100% of the day. While we do wrap bonnets, we suggest replacing bonnet prints every 12 to 18 months to avoid paint damage.
Not if the paint is sound. A repaired vehicle will depend on the preparation of the re-spray. A repaired area should be left for a minimum of 2 weeks before re-signing a re-sprayed panel, or before any wrap is applied.
Most manufacturers consider a 'removable' film to remove at least 70% of the adhesive without leaving any adhesive behind. In reality, the cheaper the product used, the more likely adhesive will be left. You get what you pay for. The more expensive the film, the more chance you have to remove the most, if not all adhesive on removal.
Premium quality products are usually removable within two years without leaving adhesive residue. It does depend on how the vehicle is treated and how easily the material comes off. We use steam for products designed to come off without doing any damage.
No, it is a single use product.
How the surface is maintained is a big factor. A vehicle that is washed and garaged regularly will last a lot longer than a vehicle that is in the weather 24/7 and not cleaned regularly. 2 years would be a minimum under most situations.
Canva is primarily designed for digital displays for social media and electronic advertising. Whilst it does a good job in that area, it's not the ideal program for signage. When exported to our specialist RIP drivers, Canva files are not always compatible so that you can get some unexpected results. If asked, we will print a Canva print, but we accept no responsibility for the results. If it is an obvious issue that we see before going to print, we will seek approval first, but if it's not obvious and doesn't come out as you thought, we can not alter a Canva file or make corrections.